Senior Care
Senior Care
30% Company Growth In 3 Years
THE CHALLENGE
Sales had decreased over a 3-year period
Experienced “more than normal” staff turnover
Failed to meet compliance standards in certain business areas
Low morale and energy across the organization
THE SOLUTION
Evaluated strategic aspects of the organization (marketing, sales, strategy, goals, leadership)
Replaced marketing/sales functions that were not working with effective targeted activities
Conducted leadership, communications, and teamwork coaching/training for staff
Implemented inclusive/collaborative culture and recognition program to showcase employees’ valuable contributions
THE RESULT
Company grew over 30% in 12 months
Employees started functioning as a synergetic team and passed inspections with flying colors
Morale increased … turnover decreased