Revenue Tripled in First Quarter

Due to an economic downturn, the organization faced a 250% increase of people in need
Demand exhausted the food pantry, clothing racks, and financial resources
Governing board was disengaged and not adding value
Employees were overwhelmed, confused, and needed guidance and motivation

Restructured the board and replaced inactive members with new leaders
Developed a proactive marketing/sales plan to generate more revenue and community alliances, as well as built an army of volunteers to better support the overall organization
Transitioned business model from random donor giving to predictable monthly recurring revenue
Instituted weekly operational cadence to get board members, staff, and volunteers all on the same page

Tripled revenue in first quarter of implementing new business model
Now operating in a lean, efficient, and nimble manner with the capacity to help more people
Non-profit was recognized with a community award for excellence

Non-Profit