Technology
Technology
34% increase in profitability
THE CHALLENGE
One of the two business partners/owners sold and exited the company
Caused significant voids across the organization
Company revenues, customer service, and morale decreased over time
Lost focus as the company and tried to sell everything to everyone, which did not work
THE SOLUTION
Conducted a company evaluation and SWOT analysis
Discovered unnecessary expenses and restructured the budget
Hired and trained new sales team around specific target opportunities
Motivated and held leaders accountable to new strategy
THE RESULT
Increased profitability by 34% & added 4 new, large, long-term accounts in first 6 months
Customer satisfaction went from 3-star to 5-star ratings
Morale soared as the company came together as one team